All Systems Operational

Uptime over the past 90 days. View historical uptime.
Maxio Platform Operational
90 days ago
99.99 % uptime
Today
Main Application Operational
90 days ago
99.99 % uptime
Today
Integrations to 3rd Party Services Operational
90 days ago
100.0 % uptime
Today
Email Sending Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Maxio Payments Operational
90 days ago
100.0 % uptime
Today
e-Invoicing ? Operational
90 days ago
100.0 % uptime
Today
Maxio Advanced Billing Operational
90 days ago
99.99 % uptime
Today
Main Application Operational
90 days ago
100.0 % uptime
Today
Billing Portal Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Chargify.js (Maxio.js) Operational
90 days ago
100.0 % uptime
Today
Scheduled Payment Processing Operational
90 days ago
100.0 % uptime
Today
Email Sending Operational
90 days ago
100.0 % uptime
Today
Documentation Site Operational
90 days ago
100.0 % uptime
Today
Integrations to 3rd Party Services Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Maxio Hosted Pages ? Operational
90 days ago
100.0 % uptime
Today
Data Exports Operational
90 days ago
100.0 % uptime
Today
Intuit Developer Group QuickBooks Online API Operational
Intuit Developer Group Webhooks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 1, 2025

No incidents reported today.

Mar 31, 2025
Advanced Billing - API Service Interruption on "Create Usage" Endpoint
Resolved - Service has been fully restored, but any usage submissions that received a 500 error during the affected periods will need to be resent. Please reach out to our Support team should you require logs of specific usage API calls that were impacted as we are happy to provide these.

We apologize for this disruption. We are implementing improvements to our systems to prevent similar issues in the future. Thank you for your patience and understanding.
Mar 31, 19:28 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 31, 19:24 EDT
Identified - We experienced an issue with the Advanced Billing "Create Usage" API endpoint between the 2025-03-31 17:49:38 -0400 and 2025-03-31 18:22:21 -0400, and 2025-03-31 18:42:22 -0400 - 2025-03-31 18:49:36 -0400 where timeouts resulted in 500 errors. This was caused by an unexpected load increase from a separate service, which impacted the performance of the Usage endpoint. The underlying issue has been identified and system performance has stabilized. A full resolution is in progress.
Mar 31, 18:58 EDT
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

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