Resolved -
This incident has been resolved.
Jan 8, 10:43 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 8, 10:41 EST
Identified -
The issue has been identified and a fix is being implemented.
Jan 8, 10:39 EST
Investigating -
We are currently investigating an issue preventing some customers from adding ACH info via Plaid to pay e-Bills and update their e-Bill Billing Profile.
Jan 8, 10:32 EST