Resolved -
This incident has been resolved. API calls, and signups/subscription creation attempts for sites during the full outage period time frame (13:12 UTC - 13:31 UTC) may have failed, and will need to be retried. Thank you for your patience as we worked to resolve this matter, and our sincere apologies for the disruption.
Oct 27, 10:52 EDT
Update -
We are continuing to monitor as there are still some intermittent errors occurring. Exports have been paused for the time being while we work to fully recover.
Oct 27, 10:05 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 27, 09:35 EDT
Investigating -
We are currently investigating a system outage with Advanced Billing. Thank you for your patience as we work to resolve this as quickly as possible, and our apologies for the disruption.
Oct 27, 09:21 EDT