Resolved -
This incident has been resolved.
Jul 16, 15:30 EDT
Update -
We are continuing to monitor for any further issues.
Jul 16, 13:25 EDT
Monitoring -
Between 11:24 to 11:40 Eastern (specific times dependent on DNS caching and propagation delays) billingportal.com was not reachable. This was due to an unexpected side-effect of planned DNS maintenance. Our team is currently monitoring as DNS caching and propagation delays may cause the portal to be temporarily unreachable for some customers.
Jul 16, 12:22 EDT