Advanced Billing Brief Degraded Performance

Incident Report for Maxio

Resolved

Resolved — Advanced Billing experienced a very brief period of degraded performance lasting approximately 1 minute and 10 seconds between 01:32 UTC and 01:33 UTC on 1/27/2026. During this time, some requests may have returned 500-level responses. Normal processing continued, and the service quickly returned to full operational status.

Posted Jan 26, 2026 - 20:30 EST