Email Sending Delays in Advanced Billing

Incident Report for Maxio

Resolved

This incident has been resolved.

Posted Apr 19, 2024 - 17:12 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 19, 2024 - 15:16 EDT

Update

We are continuing to investigate this issue.

Posted Apr 19, 2024 - 13:00 EDT

Investigating

Some Advanced Billing emails are experiencing delays in sending. While emails are sending correctly, there may be delays in sending and delivery. Our engineers are currently investigating.

Posted Apr 19, 2024 - 12:16 EDT

This incident affected: Maxio Advanced Billing (Email Sending).